Privacy Policy
1. Information We Collect
We collect the following types of personal information when you sign up for our services:
Contact Information: Name, address, phone number, and email address.
Service Details: Information related to your pet waste removal schedule and preferences.
Communication Preferences: Your opt-in status for receiving text message (SMS) reminders and notifications.
2. How We Use Your Information
We use your information to:
Provide and manage yard cleaning and pet waste removal services.
Send SMS reminders and updates about your scheduled service.
Respond to customer service inquiries.
Improve our services and communications.
3. SMS Communication
By providing your mobile number, you consent to receive text messages from VT Pet Waste related to your services, including:
Appointment reminders
Service updates or changes
Occasional service alerts or promotions (if applicable)
Message and data rates may apply. You can opt out at any time by replying “STOP” to any message.
4. Sharing of Information
We do not sell, rent, or trade your personal information. Your information may be shared with trusted third-party service providers who help us operate our business (e.g., text messaging platforms), but only to the extent necessary and under strict confidentiality agreements.
5. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no method of transmission or storage is 100% secure.
6. Your Privacy Rights
You have the right to:
Access and update your personal information
Request deletion of your information
Opt out of SMS communications at any time
To make any of these requests, contact us.
7. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on our website with the updated effective date.
8. Contact Us
If you have any questions about this Privacy Policy, please contact us:
VT Pet Waste
📧 hello@vtpetwaste.com
📞 802-316-8569
🌐 www.vtpetwaste.com